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The following testimonials are excerts from letters and emails we have received from just a few clients. Please contact Depend-a-Dor for a complete list of references. Re: Quality of Service I want you to know how pleased I was with the quality of service I received from your company. I called on Monday morning, March 22 and you were able to quickly schedule someone to come to my house the next day. I had requested the replacement of my 1-year old garage door opener as I was having problems with the receiving sensor. Your technician came out and quickly corrected the problem. He did not feel that it was necessary to install a new garage door opener. My garage door opener was fine, but the receiving sensor was incorrectly installed. It was a problem he had seen several times. As per my request, he installed weather stripping around my garage door and I could see that he did a very nice job. Your technician was very professional. He was patient with my questions and very honest –qualities that are rare. I expected to pay $500 and was pleasantly surprised to be paying under $200. He is a credit to your company. As a result of my pleasant experience with Depend-a-Dor, I have no hesitation in using your company again or in recommending it to my friends/co-workers, etc. Sincerely, J Lum Re: Extraordinary Lengths Jim and I could not pay the enclosed invoice without letting you both know how much we appreciated the extraordinary lengths you went to solving our garage door problem. We had no idea that what appeared to be a simple repair would end in such a large repair operation. We are very grateful that you worked though to a solution, our dilemma, with such wonderful service and pleasant dispositions. I would not hesitate to recommend your company to anyone I know that requires garage door service. Thanks again, Wendy Stevenson Re: Exceptional Service Recently we had repairs done to our two overhead doors and received the invoice yesterday. We would just like to extend our thanks for the exceptional service by your firm. The serviceman came promptly the same day we phoned to fix this urgent situation. He then returned on another day to do the remainder of the work. Being in the sales service industry also, we realize some days can be extremely hectic especially when customers call needing immediate assistance. We greatly appreciate your expedience and outstanding service. Sincerely, Sherry Parsons & Jacquie Vickers Re: Actions Speak Louder then Words I have been working in Victoria in small business for 18 years and I know that how you handle a problem really speaks loudly about the quality of the staff and the company. We have used your services in the past, will continue to, and I will recommend Depend-a-Dor to anyone needing your type of services Sincerely, Marsha Crawford Re: Friendly & Efficient Please accept our thanks for a great job - your field staff are so co-operative, helpful, friendly & efficient! It was a pleasure to have them in our center Sincerely, CastleView Childcare
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